Shipping policy

Shipping Policy — Elyvia™

Last updated: 20-04-2026

Processing Time

Once your order and payment have been received, your order will be processed within 1–2 business days and dispatched shortly thereafter.

Shipping Methods

We offer multiple shipping options, including standard and express delivery, depending on your location.
Available shipping methods and delivery times will be displayed at checkout.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email including your tracking number.
This allows you to track your order at any time.

International Shipping

Elyvia™ ships internationally to selected countries.

Please note:

  • Customs duties, taxes, and import fees may apply

  • These charges are not included in our shipping costs

  • Any additional fees are the customer’s responsibility

Undeliverable Packages

If a package cannot be delivered due to:

  • Incorrect address

  • Incomplete delivery details

The parcel may be returned to our warehouse.

In such cases:

  • You can contact us at info@elyviabeauty.co.uk

  • Reshipment may incur additional shipping fees

Delays

While we aim to deliver within estimated timeframes, delays may occur due to:

  • High demand

  • Carrier disruptions

  • Customs processing

Elyvia™ is not responsible for delays once the parcel has been handed over to the carrier.

Returns

For information regarding returns, refunds, and our 90-Day Results Guarantee, please refer to our Refund & Returns Policy.

Support

For any shipping-related questions, please contact:

info@elyviabeauty.co.uk

We’re here to help and ensure your experience with Elyvia™ is as smooth as possible.