Privacy policy

Privacy Policy — Elyvia™

Last updated: 19-03-2026

Introduction

At Elyvia™, we value your trust and take your privacy seriously.
This Privacy Policy explains:

  • What personal data we collect

  • Why we collect it

  • How we use and protect it

By using our website, you agree to this policy.

Elyvia™ is not responsible for the privacy practices of third-party websites or external links.

What Data We Collect

When you use our website or services, we may collect:

  • Name and contact details (e.g. email, address)

  • Payment and order information

  • IP address and device data (for security and fraud prevention)

How We Use Your Data

We use your personal data to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our services

  • Send updates or marketing emails (only with your consent)

  • Prevent fraud and ensure security

We do not use your data for purposes outside those described in this policy.

Legal Basis (GDPR Compliance)

We process your data based on:

  • Contractual necessity (to fulfil your order)

  • Legal obligations

  • Legitimate interests (e.g. fraud prevention, service improvement)

  • Consent (for marketing communications)

Data Storage & Security

Your data is stored securely using trusted systems and providers.

We implement appropriate technical and organisational measures to protect your data against:

  • Loss

  • Misuse

  • Unauthorised access

Sharing with Third Parties

We only share data when necessary, including with:

  • Payment providers

  • Shipping partners

  • Customer support tools

  • Review platforms

All third parties are required to handle your data securely and in accordance with applicable laws.

We do not sell your personal data.

Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil your order

  • Comply with legal obligations

  • Resolve disputes

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, contact:
info@elyviabeauty.co.uk

Marketing & Communication

  • You will only receive marketing emails if you have opted in

  • You can unsubscribe at any time via the link in our emails

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Contact

If you have any questions about this Privacy Policy or your data, please contact:

info@elyviabeauty.co.uk